• search.io
  • Documentation
  • API
  • Contact Support
  • Search.io Knowledge Base
  • Current: FAQs

FAQs

Analytics

  • Is click-through rate recorded for promotions?
  • Why is click-through rate (CTR) above 100%?
  • Are there any additional search metrics that I can monitor?
  • Why is analytics showing "empty" search queries

Account

  • Can I use my Search.io account with multiple domains, sites, or applications?
  • Can I add multiple projects to my account?
  • How can I change my password?
  • What types of user roles are available?
  • How can I test search in staging or development environments?
  • How do I delete my account?
  • Can I delete or edit permissions for other team members?

Crawling

  • How does Search.io handle query parameters?
  • Can a collection or site be re-indexed?
  • Do I need a separate collection for each of my domains?
  • Can I index and crawl password protected sites?
  • Can I index Doc/Docx/PDFs?
  • Why is the description in search results different from meta description?
  • Can I index international sites with multiple languages?
  • Can I index dates using the crawler?
  • How does crawling and indexing work?
  • What customizations can be applied to the crawler?
  • How do canonicals impact indexing?
  • How often does the crawler crawl my content?
  • How does the crawler handle 301 or 302 redirect?
  • Does the crawler automatically crawl my website content?

Search settings

  • How can I factor metadata when returning relevant search results?
  • Are synonyms case-sensitive?
  • How long does it take for boost and exclude rules to process?
  • How do I exclude a directory from search results?
  • Can I sort my results based on recency?
  • How do I customize my search results?
  • Can I edit a field in the schema?
  • Can I remove a page from a Collection?

Integration

  • Does Search.io offer voice search?
  • How does Search.io work with GTM?
  • Where can I find my API key?

Terminology

  • What is a pipeline?
  • What is "near good content"?
  • What is an operation?
  • What is a record?
  • What is a domain?

Search.io Knowledge Base Logo
Copyright © 2022 Search.io • Powered by Scroll Viewport and Atlassian Confluence
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.

Contact Support Close